Privacy Policy

Information we gather

We may gather information about you in a variety of ways. For instance, in order to book an appointment, we only require specific details such as names, email addresses, services, date, and time or timeslot. It's important to acknowledge that opting not to disclose particular Personal Data or declining specific contact permissions may limit our ability to offer certain aspects of the services.

• Information that you give:

• Personal Data

Demographic and other personally identifiable information (such as your name, email address) that you voluntarily give to us when choosing to participate in various activities related to the application, such as booking appointments, posting review comments about professionals. If you choose to share data about yourself via your profile, or other interactive areas of the application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the application.

• Contact List

We collect contact information, specifically name and phone number, when a professional user schedules an appointment on behalf of a client. This information is accessed to facilitate easy access to regular clients' contact details during self-appointment booking by professional user. The chosen contact details are only visible to the professional user who is scheduling the appointment, serving as a quick reference for their convenience.

• Data from Social Networks

User information from social networking sites, such as [Facebook, Gmail], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

• Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

• Mobile Device Access

We may request access or permission to access certain features from your mobile device, including your mobile device's calendar, camera, contacts, reminders, sensors, SMS messages, social media accounts, storage. If you wish to change our access or permissions, you may do so in your device's settings.

• Information gathered automatically from you:

• Derivative and Mobile Data

When you use BukMyPro, both we and our authorized third parties may automatically log certain details, we call it as - log data. This log data might encompass your device's model, operating system, unique device identifier, IP address, mobile network carrier, and time zone or approximate location. The extent to which we collect this information often hinges on your device type and its configurations. For instance, diverse sets of data are accessible based on whether you're using an iPhone or an Android device. To delve deeper into the information your device shares with us, please refer to the policies of your device manufacturer or software provider.

• Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the application permission to access this information.

• Cookie Data

We and our approved partners may use Cookies, which are small text files stored on your device each time you use our app, to save log data. These Cookies can be session-based (lasting until you close the app) or persistent (lasting until you delete them). They help us keep you logged in and may contain some of your personal information, like your email.

How we use your information

Having accurate information about you, permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the application to -

• Email you regarding your account.
• Email you a confirmation or reminder of appointments booked with counterparty.
• If you are customer user, we distribute your basic information like name, email address, mobile number to professionals with whom your appointment is booked.
• If you are professional user, we distribute your basic information like name, location, email address, mobile number to customers looking for professionals to book their appointments.
• If you are professional user, we can access your "Contact List" only if you explicitly grant permission for contact access while making a self-appointment booking. And those selected contact will only be visible to you for your reference.
• Administer sweepstakes, promotions, and contests.
• Assist law enforcement and respond to subpoena.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Fulfill and manage purchases, orders, payments, and other transactions related to the application.
• Generate a personal profile about you to make future visits to the application more personalized.
• Increase the efficiency and operation of the application.
• Monitor and analyze usage and trends to improve your experience with the application.
• Notify you of updates to the application.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments.
• Request feedback and contact you about your use of the application.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Solicit support for the application.
• Send you push notifications regarding your account or the application. You can opt-out of by turning them off in your device's settings.

Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

• Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

• Online Postings

When you post comments, contributions or other content to the applications, your posts may be viewed by all users and may be publicly distributed outside the application in perpetuity.

• Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the application. These companies may use information about your visits to the application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

• Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

• Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

• Social Media Contacts

If you connect to the application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

• Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

• Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

• Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the application to help customize the application and improve your experience. When you access the application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

• Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the application, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Third Party Websites

The application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the application.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. Should we become aware that a child under 13 has submitted Personal Data, we will promptly eliminate such information from our systems.

Policy for Refunds

All sales are final, and the application does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. The Company makes No Warranties regarding the performance or operation of this application.

Options regarding your information

• Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and Delete your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: BukMyPro Shoppers point, 201, Parimal cross roads, Bhavnagar, 364001. M: +91-9265021817. Email: support@bukmypro.com